Privacy Policy

Last Updated: October 7, 2025

1. Our Commitment

Your privacy is a big deal to us! We only use your camera data how you tell us to, keep only what's needed, and never train our AI with your data without you saying it's okay.

2. What we collect

Stuff you tell us: Your name, email, company, billing info, camera settings (like where your cameras are and who can see what), and any custom setups you create.

Stuff from your cameras: Temporary images/videos for analysis (they vanish in 24 hours unless you save them!), what our AI spots (like "person detected"), and basic info like timestamps and camera IDs.

Automatic stuff: Your IP address, browser info, how you use our app, and some cookies to keep you logged in and remember your preferences.

3. How we use your info

To make our AI analysis magic happen.
To send you alerts based on your rules.
To make our AI better (but only if you agree!).
To keep things secure and prevent fraud.
To follow the law.

4. Your data is locked down

We use strong encryption (AES-256 for data chilling out, TLS 1.3 for data on the move).

You need multi-factor authentication, and we use role-based permissions, so only the right people see the right things.

Our data centers are super secure (SOC 2 Type 2 compliant).

We watch for security issues 24/7.

Our employees get background checks and security training, and only access what they absolutely need.

Your main data is in the US, with backups in other US spots.

5. How long we keep stuff

Raw camera footage disappears in 24 hours (unless you save it).

Saved clips/images stick around for 90 days (you can change this).

Analysis results hang out for a year.

Your account data stays as long as you're with us, plus 30 days after.

6. We don't sell your data – ever!

We only share it with

Our helpers: Google Cloud (for infrastructure and AI, like Gemini), Stripe (for payments), SendGrid (for emails), and Sentry (for error reporting, but it's anonymous).

The law: If a court order or law says we have to, we'll tell you unless we're legally not allowed to.

7. Google API Services (important for you Google users!)

If you sign in with Google, we get your name, email, and profile pic to manage your account.

Images/videos you want our AI to analyze get sent securely to Google's Gemini API.

We use this Google info only to make our service work for you (alerts, insights, etc.).

Super strict rules here: We won't sell this data, transfer it for weird stuff like targeted ads or credit checks, and we definitely won't use it to train our own AI unless it's to improve a feature for you and you explicitly say "yes!"

All data sent to Google is encrypted, and Google doesn't keep your images after analysis.

8. Your rights (you've got 'em!)

You can ask for a copy of your data, correct anything wrong, delete your account and data, or get your data in a standard format.

You can also stop getting marketing emails.

If you're in California (CCPA rights), you can know what we collect, ask us to delete it, and opt-out of data "sales" (again, we don't sell your data!).

9. Our AI thoughts

No facial recognition: We don't try to identify people or store biometric data.

You're in charge of what the AI looks at.

Your data won't train our AI unless you say so.

Our support team might peek at your data to troubleshoot, but only with your permission.

10. Third-Party AI (Google Gemini)

When you enable it, your images go securely to Google for analysis.

Google handles it under their privacy policy and our agreement, and they don't keep your images.

You can turn off AI features anytime.

11. Kids' privacy

Our service isn't for anyone under 16. If we accidentally get data from a kid, we'll delete it ASAP.

12. Cookies

We use a few to keep you logged in, remember your settings, and anonymously track how people use our site (you can control these in your browser).

13. Oops, a breach!

If something bad happens and your data might be affected, we'll tell you within 72 hours, explain what happened, and suggest what you can do.

14. Policy changes

If we make big changes, we'll email you at least 30 days before they happen.

15. Need to talk?

Privacy questions: privacy@anava.ai

Data Protection Officer: dpo@anava.ai

For our mailing address: legal@anava.ai

16. State-Specific Rights

We respect privacy rights in all the places we operate. If you're wondering about your specific local privacy rights, just reach out to us!