Privacy Policy
Last Updated: 03-26-25
1. Introduction
Anava.ai ("Company," "we," "us," or "our") is committed to protecting the privacy and security of our users' personal and business information. This Privacy Policy outlines how we collect, use, store, and protect the contact information and other confidential data entrusted to us.
2. Information We Collect
We collect and store the following types of information:
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Contact Information: Names, email addresses, phone numbers, and other details users provide.
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Business Information: Confidential business data users share with us.
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Technical Information: Log data, IP addresses, and usage details related to interactions with our website and services.
3. How We Use Information
We use collected information for the following purposes:
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To provide and improve our services.
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To communicate with users regarding updates, support, and other relevant matters.
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To ensure compliance with applicable legal and security obligations.
4. Data Security Measures
We take security seriously and implement industry-leading practices, including:
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Storing privileged information in secure file locations and services that are SOC 2 Type 2 compliant.
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Protecting access to stored information with two-factor authentication (2FA).
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Limiting access to authorized personnel only.
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Regularly reviewing and updating security protocols to mitigate risks.
5. Third-Party Services
We may use third-party services to support our operations. While we ensure that these providers maintain high security standards, users should review their privacy policies when interacting with such services.
6. Data Retention
We retain personal and business information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
7. User Rights and Choices
Users have the right to:
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Request access to their stored information.
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Request correction or deletion of their data.
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Opt out of marketing communications.
8. Changes to This Policy
We may update this Privacy Policy as needed. Changes will be posted on this page, and continued use of our services after updates constitutes acceptance of the revised policy.
9. Contact Information
For privacy-related inquiries, please contact us at: Email: legal@anava.ai